James Walker
Operations Manager
Experience
- Extensive experience in leading strategy, driving process improvements, and enhancing team efficiency
- Cert CII qualified, with a strong focus on maintaining high professional standards and continuous development
- Leads Iprism’s apprenticeship program, mentoring the next generation of underwriters
- Passionate about agile operations, fostering collaboration, and championing continuous improvement
Biography
James has been an integral part of Iprism for over a decade. He began his career in a sales role, transitioned into underwriting, managed the commercial team, and now leads operations. His journey has been marked by continuous learning and adaptation — from mastering risk assessment to devising smarter strategies to support our brokers and enhance team efficiency.
What I love about Iprism is the vibrant energy and ambition that permeates the company. We're a young, agile team with a collective drive to continuously improve and innovate. There's a genuine sense that everyone has a voice and can make a meaningful impact — and that's what keeps me motivated. For me, great underwriting is all about efficiency — making the right decisions, faster. This is precisely the mindset we embrace at Iprism.
James Walker, Operations Manager, Iprism
A significant aspect of my role now involves nurturing the next generation of underwriters through ongoing professional development and our apprenticeship program. I'm passionate about supporting individuals as they gain confidence and advance their careers. It's truly exciting to be part of a company that prioritises investing in its people.
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