We’re pleased to share the findings from our 2026 Broker Survey, a snapshot of the experiences and perspectives of the people we work with every day.
As we continue to grow and evolve, understanding what matters most to our partners remains at the heart of what we do. This year's survey highlights the areas where we're delivering value, while also providing valuable feedback that helps shape our future direction.
The results reflect the dedication of our teams across Iprism and reinforce our ongoing commitment to delivering exceptional service, support, and outcomes.
What the Survey Told Us
Overall, the feedback from the survey respondents was largely positive.
- 85.78% of respondents said they were satisfied with their overall experience with Iprism, while just 3.11% reported being dissatisfied.
- When asked how likely they were to recommend us to a colleague or another broker on a scale from 1-10, respondents gave an average score of 7.7 out of 10.
- 80.44% agreed that "Iprism makes placing business simple and effortless", compared with only 4.89% who disagreed.
- Satisfaction with the responsiveness and support provided by our underwriting team was particularly strong, with 87.56% of respondents being satisfied and only 3.56% being dissatisfied.
- Looking ahead, 80.72% of respondents said they are likely to place more business with us over the next 12 months, while just 3.14% said they are unlikely to do so.
It's great to see such strong levels of satisfaction across the survey, reflecting the positive experiences many partners have when working with us.
Interested in learning more? Explore our products, resources, and latest updates on our website to find out more about the solutions and expertise behind Iprism.
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